Deutsche Bahn criticized for withholding data during a pandemic
Europe’s largest rail operator, state-owned Deutsche Bahn, declined to provide data to predict how crowded its trains are during the Covid-19 pandemic.
Omio, a Berlin-based startup, told the Financial Times that Deutsche Bahn will not allow customers to use its site to view load rates and real-time data, including train delays, which is available in its DB app.
Deutsche Bahn, which is in line to receive a multi-billion-euro support package from the German government, said the health of its passengers is “a top priority.”
The lack of access to data in Germany prevented Trainline from rolling out Crowd Alerts in the country.
The scheme, currently available in the UK, allows passengers to share feedback on how busy individual trains are to maintain social distancing, as reported FT.